Save time. Look fabulous. Feel great.

Covid-19 Policy

PurBliss MediSpa always functions within a highly sterile environment. All visiting clients are required to wear personal protective equipment when entering the spa. Upon arrival, hand sanitizer will be provided to you and an infrared thermometer will be used to take your temperature. Please kindly be advised that at this time, we are limiting the spa to our staff and clients only; unfortunately, no additional guests are permitted.

Please contact us immediately if you have an upcoming appointment and have experienced any of the following in the last 14 days:
– Cough
– Headache
– Weakness
– Fever
– Difficulty breathing
– You have contracted or have been in contact with someone who has contracted Covid-19 in the last 14 days
– You or someone you have had contact with has travelled outside of Canada in the last 14 days

Due to the unpredictable nature of Covid-19 and Ontario’s provincial lockdowns, any scheduled appointments may be subject to rescheduling. In the event of a mandated closure, deposits will not be reimbursed. Instead, a later appointment date will be provided once we are permitted to reopen.

Booking Fee & Cancellation Policy

To book an appointment a $50 deposit is required that will be deducted from your balance at checkout. Please note that booking fees are non refundable. Deposits can be paid by credit card or E-transfer.

A firm, non-negotiable 48-hour cancellation policy is in effect. This policy stands for all appointment types, including complimentary appointments. If you need to cancel or reschedule your appointment, you must contact us directly. Failure to cancel or reschedule your appointment with 48 hours notice will result in the loss of the deposit.

We kindly ask you contact us immediately if you are going to be late for your appointment. If you are more than 20 minutes late it may result in a cancellation and forfeit of your deposit. A new deposit will be required to rebook a new appointment.

General Policies

Unfortunately, artists do not have control over outside factors that might contribute to the final product. Specific guidelines are provided to you to achieve optimal results, but there are no guarantees due to the varying nature of different skin types. A minimum of 2 appointments is typically required to achieve the most consistent outcome, however, if any additional appointments are needed, a fee will be applied accordingly. Please refer to our FAQ page before booking to ensure you feel this service is right for you.

All precare and aftercare instructions provided must be respected with no exceptions. Should an additional touch up be needed due to not following the guidelines, a $100 fee will be applied.

If you have had your eyebrows previously tattooed by another artist, a consultation is required. Prior to booking you must send in photos clearly showing the existing work or book an in personal consultation for approval to ensure we have a workable canvas. If you show up to your appointment with previous work that has not been approved and we are unable to move forward with the procedure, the deposit made will be lost.

All prices listed on the Brow Papi website are current and firm. Prices are subject to change at any time and may increase or vary.

Complimentary touch-up appointments must be completed within 8 weeks of your initial session. Failure to respect this time frame will result in an additional charge.

Purbliss MediSpa gift cards cannot be used towards any Brow Papi services.

All transactions are final and no refunds will be issued.